For loss prevention · Head office

Your stores, across every Lookout centre

Lookout gives a retailer’s head office a read-only view of the incidents its own store staff logged, at every shopping centre that runs Lookout. It is for loss-prevention teams who want to see what happened in their stores, not only what was reported.

What head office sees

  • Every incident your own staff logged, at every Lookout centre: type, time, estimated value, what happened, and whether it was reported to the Gardaí.
  • A picture per store: how often each one is hit, when, what it costs, and how much of it reaches the Gardaí.
  • Vehicles and similar descriptions seen at more than one centre, as a signal to pass to the Garda liaison.
  • A CSV export for your own loss-prevention reporting.

What head office never sees

  • Another retailer’s records, or a centre’s overall picture.
  • Photos or CCTV stills.
  • Names or a watch list. Lookout does not hold either.

Access is read-only. Stores log; head office reads.

What Lookout records, and what it never will →

The gap between what happened and what was reported

Store staff log an incident in under a minute on their own phones, whether or not anyone rings the Gardaí. Each record says whether the store reported it: yes, not yet, or no. Head office sees that gap store by store, which is usually the number nobody had before.

How access works

Your stores join through their shopping centre, which holds the Lookout licence. Head-office access is a separate licence, set up with a one-time sign-up code. The participation paperwork is being prepared and will be provided before go-live.

How a centre runs Lookout →

What it costs

Per store per month: €40 for 1 to 10 stores on Lookout, €30 for 11 to 50, and €20 for 51 and more, with a €100 monthly minimum. The overview for a first store is free to try.

Full pricing →

Questions

Straight answers

Can we use Lookout in a store that is not in a Lookout centre?

Not today. Lookout is licensed per shopping centre and a store joins through its centre. If your stores are in a centre that is not on Lookout yet, tell us which one.

Can head office edit or delete an incident?

No. Head-office access is read-only. The store’s staff log the incident, and only the centre’s security and management can resolve, keep on file or delete it.

Does head office see photos or CCTV?

No. Head office sees the written record its own stores logged. Photos taken by shop staff and CCTV stills added by centre security are never shown to head office.